TJ
ToolsHubSaaS Buyer's Guide
Head-to-Head Comparison

Close CRM vs Freshsales

Comparing two industry leaders in crm. See how pricing, features, and user ratings stack up.

Close CRM

Paid

High-velocity sales CRM built for startups and SMB sales reps with built-in calling and SMS.

Starting Price$49/mo
Rating4.7 / 5.0

Core Features

Built-in VoIP CallingPower DialerAutomated Email SequencesPipeline Views

Freshsales

Freemium

AI-powered sales CRM software that accelerates revenue with contact scoring and multichannel engagement.

Starting Price$15/mo
Rating4.5 / 5.0

Core Features

Freddy AI InsightsBuilt-in Phone & ChatVisual Sales PipelineDeal Management

Feature Breakdown: Close CRM vs Freshsales

See which capabilities are supported out of the box by each platform.

Feature / CapabilityClose CRMFreshsales
Built-in VoIP Calling✓ Included
Power Dialer✓ Included
Automated Email Sequences✓ Included
Pipeline Views✓ Included
Freddy AI Insights✓ Included
Built-in Phone & Chat✓ Included
Visual Sales Pipeline✓ Included
Deal Management✓ Included

Our Verdict: Which One Should You Pick?

Choose Close CRM if:

You need Built-in VoIP Calling and Power Dialer, and prefer a paid model starting at $49/month. With a 4.7 rating, it is ideal for teams focused on speed and simplicity.

Choose Freshsales if:

You prioritize Freddy AI Insights and Built-in Phone & Chat, and want a solution rated at 4.5/5.0. Its starting tier at $15/month makes it a top competitor for scaling workflows.

Frequently Asked Questions

Which is better: Close CRM or Freshsales?

Close CRM is rated 4.7/5.0 (starts at $49/mo), while Freshsales is rated 4.5/5.0 (starts at $15/mo). Choose Close CRM for Built-in VoIP Calling and Power Dialer, or Freshsales for Freddy AI Insights and Built-in Phone & Chat.

Is Close CRM cheaper than Freshsales?

No, Freshsales is more affordable starting at $15/month compared to Close CRM ($49/month).

Do Close CRM or Freshsales offer free plans?

Close CRM offers a paid plan, whereas Freshsales operates on a freemium tier. Review the side-by-side feature matrix above to see exact tier inclusions.