Close CRM vs Freshsales
Comparing two industry leaders in crm. See how pricing, features, and user ratings stack up.
Close CRM
PaidHigh-velocity sales CRM built for startups and SMB sales reps with built-in calling and SMS.
Core Features
Freshsales
FreemiumAI-powered sales CRM software that accelerates revenue with contact scoring and multichannel engagement.
Core Features
Feature Breakdown: Close CRM vs Freshsales
See which capabilities are supported out of the box by each platform.
| Feature / Capability | Close CRM | Freshsales |
|---|---|---|
| Built-in VoIP Calling | ✓ Included | — |
| Power Dialer | ✓ Included | — |
| Automated Email Sequences | ✓ Included | — |
| Pipeline Views | ✓ Included | — |
| Freddy AI Insights | — | ✓ Included |
| Built-in Phone & Chat | — | ✓ Included |
| Visual Sales Pipeline | — | ✓ Included |
| Deal Management | — | ✓ Included |
Our Verdict: Which One Should You Pick?
Choose Close CRM if:
You need Built-in VoIP Calling and Power Dialer, and prefer a paid model starting at $49/month. With a 4.7 rating, it is ideal for teams focused on speed and simplicity.
Choose Freshsales if:
You prioritize Freddy AI Insights and Built-in Phone & Chat, and want a solution rated at 4.5/5.0. Its starting tier at $15/month makes it a top competitor for scaling workflows.
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Read comparison →Frequently Asked Questions
Which is better: Close CRM or Freshsales?
Close CRM is rated 4.7/5.0 (starts at $49/mo), while Freshsales is rated 4.5/5.0 (starts at $15/mo). Choose Close CRM for Built-in VoIP Calling and Power Dialer, or Freshsales for Freddy AI Insights and Built-in Phone & Chat.
Is Close CRM cheaper than Freshsales?
No, Freshsales is more affordable starting at $15/month compared to Close CRM ($49/month).
Do Close CRM or Freshsales offer free plans?
Close CRM offers a paid plan, whereas Freshsales operates on a freemium tier. Review the side-by-side feature matrix above to see exact tier inclusions.