Freshsales vs Salesforce Sales Cloud
Comparing two industry leaders in crm. See how pricing, features, and user ratings stack up.
Freshsales
FreemiumAI-powered sales CRM software that accelerates revenue with contact scoring and multichannel engagement.
Core Features
Salesforce Sales Cloud
PaidEnterprise CRM solution for managing customer relationships, sales teams, and predictive forecasting.
Core Features
Feature Breakdown: Freshsales vs Salesforce Sales Cloud
See which capabilities are supported out of the box by each platform.
| Feature / Capability | Freshsales | Salesforce Sales Cloud |
|---|---|---|
| Freddy AI Insights | ✓ Included | — |
| Built-in Phone & Chat | ✓ Included | — |
| Visual Sales Pipeline | ✓ Included | — |
| Deal Management | ✓ Included | — |
| Lead Management | — | ✓ Included |
| Opportunity Tracking | — | ✓ Included |
| Einstein AI | — | ✓ Included |
| AppExchange Eco | — | ✓ Included |
Our Verdict: Which One Should You Pick?
Choose Freshsales if:
You need Freddy AI Insights and Built-in Phone & Chat, and prefer a freemium model starting at $15/month. With a 4.5 rating, it is ideal for teams focused on speed and simplicity.
Choose Salesforce Sales Cloud if:
You prioritize Lead Management and Opportunity Tracking, and want a solution rated at 4.4/5.0. Its starting tier at $25/month makes it a top competitor for scaling workflows.
More Comparisons in crm
Explore other alternative head-to-head guides
$15/mo vs $49/mo • Features & ratings.
Read comparison →$15/mo vs $20/mo • Features & ratings.
Read comparison →$15/mo vs $14/mo • Features & ratings.
Read comparison →$15/mo vs $29/mo • Features & ratings.
Read comparison →Frequently Asked Questions
Which is better: Freshsales or Salesforce Sales Cloud?
Freshsales is rated 4.5/5.0 (starts at $15/mo), while Salesforce Sales Cloud is rated 4.4/5.0 (starts at $25/mo). Choose Freshsales for Freddy AI Insights and Built-in Phone & Chat, or Salesforce Sales Cloud for Lead Management and Opportunity Tracking.
Is Freshsales cheaper than Salesforce Sales Cloud?
Yes, Freshsales starts at $15/month, which is lower than Salesforce Sales Cloud ($25/month).
Do Freshsales or Salesforce Sales Cloud offer free plans?
Freshsales offers a freemium plan, whereas Salesforce Sales Cloud operates on a paid tier. Review the side-by-side feature matrix above to see exact tier inclusions.