Freshsales vs Close CRM
Comparing two industry leaders in crm. See how pricing, features, and user ratings stack up.
Freshsales
FreemiumAI-powered sales CRM software that accelerates revenue with contact scoring and multichannel engagement.
Core Features
Close CRM
PaidHigh-velocity sales CRM built for startups and SMB sales reps with built-in calling and SMS.
Core Features
Feature Breakdown: Freshsales vs Close CRM
See which capabilities are supported out of the box by each platform.
| Feature / Capability | Freshsales | Close CRM |
|---|---|---|
| Freddy AI Insights | ✓ Included | — |
| Built-in Phone & Chat | ✓ Included | — |
| Visual Sales Pipeline | ✓ Included | — |
| Deal Management | ✓ Included | — |
| Built-in VoIP Calling | — | ✓ Included |
| Power Dialer | — | ✓ Included |
| Automated Email Sequences | — | ✓ Included |
| Pipeline Views | — | ✓ Included |
Our Verdict: Which One Should You Pick?
Choose Freshsales if:
You need Freddy AI Insights and Built-in Phone & Chat, and prefer a freemium model starting at $15/month. With a 4.5 rating, it is ideal for teams focused on speed and simplicity.
Choose Close CRM if:
You prioritize Built-in VoIP Calling and Power Dialer, and want a solution rated at 4.7/5.0. Its starting tier at $49/month makes it a top competitor for scaling workflows.
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Which is better: Freshsales or Close CRM?
Freshsales is rated 4.5/5.0 (starts at $15/mo), while Close CRM is rated 4.7/5.0 (starts at $49/mo). Choose Freshsales for Freddy AI Insights and Built-in Phone & Chat, or Close CRM for Built-in VoIP Calling and Power Dialer.
Is Freshsales cheaper than Close CRM?
Yes, Freshsales starts at $15/month, which is lower than Close CRM ($49/month).
Do Freshsales or Close CRM offer free plans?
Freshsales offers a freemium plan, whereas Close CRM operates on a paid tier. Review the side-by-side feature matrix above to see exact tier inclusions.