customer support
Top Freshdesk Alternatives & Competitors (2026)
Intuitive cloud-based customer support software with team collaboration and multichannel ticketing.
Freshdesk Quick Specs
Category: customer supportKey Features
✓ Team Inbox✓ SLA Management✓ Freddy AI✓ Custom Ticket Fields
Compare Direct Competitors
Here are the top alternatives to Freshdesk based on user ratings, pricing models, and key capabilities.
| Competitor | Model | Pricing | Rating | Action |
|---|---|---|---|---|
| Freshdesk Current | Freemium | $15/mo | 4.4 ★ | — |
| Help Scout | Paid | $20/mo | 4.7 ★ | |
| Gorgias | Paid | $10/mo | 4.7 ★ | |
| Crisp | Freemium | $25/mo | 4.6 ★ | |
| Front | Paid | $19/mo | 4.6 ★ | |
| Intercom | Paid | $39/mo | 4.5 ★ |