customer support

Top Help Scout Alternatives & Competitors (2026)

Human-centered customer support platform offering shared inboxes, knowledge bases, and live chat.

Help Scout Quick Specs

Category: customer support

Pricing Model

Paid

Starting Price

$20/mo

User Rating

4.7 / 5.0

✓ Shared Inboxes✓ Docs Knowledge Base✓ Beacon Widget✓ Customer Satisfaction

Here are the top alternatives to Help Scout based on user ratings, pricing models, and key capabilities.

Competitor	Model	Pricing	Rating	Action
Help Scout Current	Paid	$20/mo	4.7 ★	—
Gorgias	Paid	$10/mo	4.7 ★	Vs Gorgias Explore →
Crisp	Freemium	$25/mo	4.6 ★	Vs Crisp Explore →
Front	Paid	$19/mo	4.6 ★	Vs Front Explore →
Intercom	Paid	$39/mo	4.5 ★	Vs Intercom Explore →
LiveChat	Paid	$20/mo	4.5 ★	Vs LiveChat Explore →