Head-to-Head Comparison
HubSpot CRM vs Zoho CRM
Comparing two industry leaders in crm. See how pricing, features, and user ratings stack up.
HubSpot CRM
FreemiumInbound marketing, sales pipeline management, customer service, and full CRM platform.
Starting Price$20/mo
Rating4.6 ★ / 5.0
Core Features
✓ Contact Management✓ Email Tracking✓ Meeting Scheduler✓ Pipeline Analytics
Zoho CRM
FreemiumComprehensive cloud CRM that empowers sales organizations with omnichannel communication.
Starting Price$14/mo
Rating4.4 ★ / 5.0
Core Features
✓ Zia AI Prediction✓ Omnichannel Comms✓ Blueprint Process✓ Custom Reports
Feature Breakdown: HubSpot CRM vs Zoho CRM
See which capabilities are supported out of the box by each platform.
| Feature / Capability | HubSpot CRM | Zoho CRM |
|---|---|---|
| Contact Management | ✓ Included | — |
| Email Tracking | ✓ Included | — |
| Meeting Scheduler | ✓ Included | — |
| Pipeline Analytics | ✓ Included | — |
| Zia AI Prediction | — | ✓ Included |
| Omnichannel Comms | — | ✓ Included |
| Blueprint Process | — | ✓ Included |
| Custom Reports | — | ✓ Included |
Our Verdict: Which One Should You Pick?
Choose HubSpot CRM if:
You need Contact Management and Email Tracking, and prefer a freemium model starting at $20/month. With a 4.6 rating, it is ideal for teams focused on speed and simplicity.
Choose Zoho CRM if:
You prioritize Zia AI Prediction and Omnichannel Comms, and want a solution rated at 4.4/5.0. Its starting tier at $14/month makes it a top competitor for scaling workflows.