Head-to-Head Comparison
Front vs LiveChat
Comparing two industry leaders in customer support. See how pricing, features, and user ratings stack up.
Front
PaidCustomer communication hub that unites shared email, chat, and team collaboration into a single workspace.
Starting Price$19/mo
Rating4.6 ★ / 5.0
Core Features
✓ Shared Inboxes✓ Team Comments & Mentions✓ Message Routing✓ SLA Warnings
LiveChat
PaidComplete online customer service platform with real-time website chat, ticketing, and sales tracking.
Starting Price$20/mo
Rating4.5 ★ / 5.0
Core Features
✓ Targeted Chat Messages✓ Chat Sneak Peek✓ Canned Responses✓ Customer Reports
Feature Breakdown: Front vs LiveChat
See which capabilities are supported out of the box by each platform.
| Feature / Capability | Front | LiveChat |
|---|---|---|
| Shared Inboxes | ✓ Included | — |
| Team Comments & Mentions | ✓ Included | — |
| Message Routing | ✓ Included | — |
| SLA Warnings | ✓ Included | — |
| Targeted Chat Messages | — | ✓ Included |
| Chat Sneak Peek | — | ✓ Included |
| Canned Responses | — | ✓ Included |
| Customer Reports | — | ✓ Included |
Our Verdict: Which One Should You Pick?
Choose Front if:
You need Shared Inboxes and Team Comments & Mentions, and prefer a paid model starting at $19/month. With a 4.6 rating, it is ideal for teams focused on speed and simplicity.
Choose LiveChat if:
You prioritize Targeted Chat Messages and Chat Sneak Peek, and want a solution rated at 4.5/5.0. Its starting tier at $20/month makes it a top competitor for scaling workflows.